Shipping policy

SHIPPING POLICY

Shipping Locations

We currently ship to the United States and Canada only.

Shipping Rates

  • Standard Shipping: $5 flat rate on all orders
  • Free Shipping: Available on orders over $35

Processing Time

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive an email confirmation once your order has been shipped with tracking information.

Delivery Time

  • United States: 5-10 business days after processing
  • Canada: 7-14 business days after processing

Please note that delivery times are estimates and may vary depending on your location and carrier delays.

Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Shipping Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to:

  • High order volumes during peak seasons
  • Weather conditions
  • Carrier delays
  • Customs processing (for Canadian orders)

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [your email] within 7 days of the expected delivery date. We will work with you to resolve the issue.

International Duties and Taxes

For Canadian orders, customers are responsible for any customs duties, taxes, or fees that may apply.

Questions?

If you have any questions about shipping, please contact us at support@dripndrops.com.